arvato CRM Forum: Rupert Schäfer on “Digital Trends in the BPO industry”

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arvato CRM Forum: Rupert Schäfer on “Digital Trends in the BPO industry”

The partners of The Nunatak Group are frequent contributors to conferences. On February 22nd, Rupert Schäfer held a keynote on “Digital Trends in the BPO industry”, as part of the arvato CRM Forum. The event was organized by arvato, the leading international service provider with more than 70,000 employees in over 40 countries, for its top clients. Guests were, amongst others, selected participants from the airline, insurance, banking and telecommunication industries.

The CRM Forum is organized in the course of the CCW exhibition in Berlin, Europe’s biggest annual event in the field of customer service.

 

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